Systegral is a solution company that works in many areas, such as; general telecom consulting; telecom product specific consulting, with a speciality in Nortel Networks and Cisco Enterprise products; Nortel Contact Centre Suite consulting and programming; Cisco UCCE consulting and programming; other Nortel Networks product consulting, such as Meridian 1, Succession, and Call Pilot; and general system management. We are based in the Greater Toronto area of Ontario, Canada. Although we serve the global environment, our primary work has been in Canada and the European Union. T. Mark Collins, P.Eng. is the owner of Systegral.